Helping You Break the Cycle

Our Story

Urinary tract infections (UTIs) are among the most common health concerns, especially for women. Around 150,000 Australians experience a UTI each year, and many face repeated episodes that disrupt daily life. Symptoms like pain, urgency, and discomfort can feel overwhelming — and when infections keep coming back, it’s easy to feel frustrated or stuck in a cycle.

We created The UTI Clinic because we believe patients deserve clear answers, effective treatment, and practical prevention strategies all in one place. Our team brings together nurse practitioners, infectious disease specialists, urologists and pharmacists to provide comprehensive care for both simple and complex cases.

Our Approach

Our mission is to make UTI care compassionate, proactive, and complete. Here’s how we do it:

  • Accurate Diagnosis - backed by lab tests and imaging, so you understand what's happening without delays

  • Evidence-Based Care - treatment guided by Australian Therapeutic Guidelines, tailored to individual needs

  • Prevention and Education - personalised plans using proven strategies beyond antibiotics

  • Specialist Support - expert guidance every step of the way for recurrent or complex cases

What We Offer
  • Integrated team approach - all your UTI care in one place

  • Targeted treatment plans - clear concise notes for you and your GP

  • Prevention programs that combine different approaches - from natural products to advanced therapies

  • Long-term care strategies for recurrent UTIs - ongoing support for repeat symptoms

  • Convenience and accessibility - easy follow-ups in person, by phone or video

Our Commitment

If you’ve been struggling with UTIs, please know you are not alone. Relief is possible, and you don’t have to navigate this on your own. We’re here to help you move forward with confidence and comfort — today and for the long term.

About Us

Meet the team dedicated to your UTI care and recovery

Dr Eric Chu, MBBS, FRACP

Our infectious disease specialist assesses and manages complex or resistant infections that contribute to recurrent or persistent UTIs. With expertise in antimicrobial stewardship and advanced therapies, he ensures treatment is safe, effective and tailored to each patient.

His focus:

  • Chronic or recurrent UTIs

  • Multi-drug resistant organisms

  • Complicated infections (immune suppression)

  • Preventative strategies and evidence-based therapies

Dr Elayne Ooi, MBBS, FRACS

Our urologist assesses structural or functional issues contributing to recurrent or complicated UTIs. With expertise in both diagnostics and surgery, she can quickly escalate care when symptoms don't respond to standard treatment.

Her focus:

  • Kidney stones

  • Urinary retention

  • Prostate enlargement

  • Diagnostics, cystoscopy and urodynamic testing

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Cleofe Tejano Madryga, NP

Cleofe is an AHPRA-endorsed Nurse Practitioner with over 20 years' experience in renal nursing and chronic disease management. She provides independent assessment, diagnosis, prescribing, and care coordination, with a strong focus on recurrent and complex UTIs, particularly in patients with multiple comorbidities.

Her focus:

  • Recurrent and complex UTIs

  • Nutrition, gut and metabolic function

  • Chronic kidney disease and co-morbid conditions

  • Care coordination and patient education

Esther Ho, Pharmacist

Esther Ho is a clinical pharmacist with expertise in antimicrobial optimisation and medication safety. She supports the clinic's UTI pathway by ensuring treatments are evidence-based, appropriate, and tailored to each patient's needs.

Her focus:

  • Antibiotic optimisation and stewardship

  • Resistance risk reduction

  • Drug interactions and medication safety

  • Non-antibiotic prevention strategies

  • Patient counselling and education

Sharon is an AHPRA-endorsed Nurse Practitioner with over 20 years' experience in urology, continence care, and sexual health. She provides independent assessment, diagnosis, prescribing, and care coordination, with a strong focus on complex urological conditions across hospital, community, and primary care settings.

Her focus:

  • Urogynaecological and urological health

  • Continence management and catheter care

  • Sexual health and erectile dysfunction

  • Patient education and multidisciplinary collaboration

Sharon Stephen, NP